Refund policy
We stand by a 100% satisfaction guarantee: you'll always get exactly what you ordered, or we'll make it right.
Return Conditions
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We offer free returns for any misprints, defects, or incorrect items.
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For all other cases, return shipping is the customer's responsibility, and items must be unworn, unwashed, and in their original condition.
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Customers in the EU and UK have a 14-day right of withdrawal.
Customs Fees and Taxes
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We can only guarantee zero customs fees and taxes for customers in the EU, UK, and US.
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Customers are responsible for any import duties and fees that may arise in all other locations.
How to Start a Return
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To start a return, please use our return portal.
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Once your request is approved, we'll send you instructions on where to send your package: don't forget to include your order number and email so we can match it up quickly.
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Items sent back without first submitting a return request unfortunately can't be accepted.
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Refunds and exchanges are processed once we've received and inspected the returned items.